FAQ

  • We are simply the best at what we do! We feel we have earned the right to make such a bold statement after accumulating 40 years of Event Marketing, Corporate Marketing, Apparel Decorating and Creative Service experience. In addition to our experience we strongly believe in superb customer service (you will have a dedicated account representative), sophisticated internet technology (on-line ordering, secure credit card payment options, order shipment tracking), high end designs (we employ a highly talented and trendy creative department) and ultimately make products that easily sell which makes for a great fundraising experience!
  • Yes, we have put a lot of thought into this question. We have programs designed to cater to all groups.
  • Of course! Please talk to your account representative for details as some restrictions may apply.
  • We have spent years perfecting our decorating methods and are proud to keep how we do it a secret. What we will tell you is we provide conventional screen printing techniques including plastisol, waterbase and discharge printing methods. In addition we use an advanced screen printing technique called fusion printing and a digital printing technique called digital fusion printing.
  • We reserve the right to use which technique we think is best suited for your order.
  • 30 washings is considered a normal lifetime of a garment. Our decorating methods will outlive the garment.
  • If you choose to do a “Bulk Buy” with us, you are free to choose the garment; otherwise we reserve the right to choose the brand of garment. However, we always use name brands such as Gildan, Hanes, Fruit of the Loom, Jerzees, etc.
  • If we gave you a discount then our statement offering FREE design would not actually be FREE!!! In most cases customer supplied artwork is not formatted properly for our production process. Preparing customer provided artwork can actually consume more time than creating a new design. However, we are always happy to accept your files.
  • We accept artwork created in most professional graphic applications on either PC or Macintosh platforms. For multicolor line art, text or logos, vector art created in Illustrator or CorelDRAW is preferred.
  • Yes, the following may be great for other applications but definitely not for screen printing.
    • Quark Express (.qxd) – Perfect for laying out a magazine
    • Microsoft Word (.doc) – Great for typing a paper
    • JPEG’s (.jpg) – Excellent for websites
    • Picture Files (.pcx) – poor resolution
    • Windows Bitmap (.bmp) – poor resolution
    • GIF’s (.gif) – Excellent for websites
    • PowerPoint (.ppt) – A great presentation program
    • Publisher (.pub) – Sorry, we don’t have it
    These are just to name a few.